Privacy Policy

Last updated: March 23, 2026

At ByteProof, we respect the privacy of our users and are committed to protecting their information. This Privacy Policy explains how we collect, use, store, protect, and, where applicable, share information when you access or use our website, platform, software, or related services.

By using our services, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this document, you must refrain from using the platform.

1. Information We Collect

We may collect the following categories of information:

Registration and account information: name, email address, phone number, password, and other data required to create or manage your account.
Payment and billing information: data related to purchases, subscriptions, credits, and transactions. Payments may be processed by specialized third parties, so we may not store complete payment card information on our servers.
Usage information: interactions with the platform, usage history, IP addresses, device type, operating system, browser type, language, and access dates and times.
User-provided content: files, text, prompts, messages, forms, or other materials that you upload, generate, or share through the platform.
Technical and security information: system logs, performance metrics, authentication events, suspicious activity, and information necessary to prevent fraud, abuse, or unauthorized access.

2. How We Use Your Information

We may use the information we collect to:

Provide, maintain, operate, and improve our services.
Manage user accounts, authentication, technical support, and user communications.
Process payments, charges, subscriptions, and credit usage.
Monitor platform usage for security, fraud prevention, and legal compliance purposes.
Personalize features, improve user experience, and optimize service performance.
Comply with legal, regulatory, contractual, or governmental obligations.

3. We Do Not Sell Your Information

We do not sell personal information belonging to our users. We do not sell, rent, lease, or commercially distribute personal data to third parties for their independent marketing or commercial purposes.

We may share information only where necessary to operate the service, comply with legal obligations, protect our rights, prevent fraud, or where you have expressly consented to such sharing.

4. Third-Party Providers and Software

In order to operate our services, we may rely on external service providers and third-party technological infrastructure. These may include, without limitation:

OpenAI, for artificial intelligence and language-processing related features.
Stripe, for payment processing, subscriptions, and transactions.
Microsoft Azure, for cloud hosting, infrastructure, storage, and security services.
Google, for complementary services such as authentication, analytics, email, storage, maps, captcha, or other integrated tools, where applicable.

These third parties may process certain data strictly to the extent necessary to provide their services. Each provider may maintain its own terms, notices, and privacy policies, and users are encouraged to review them directly.

While we carefully select reputable providers and implement reasonable safeguards, the use of third-party services means that certain information may be processed on systems not directly owned or operated by us.

5. Information Security

We implement reasonable technical, administrative, and organizational measures designed to protect personal information against loss, misuse, unauthorized access, alteration, or disclosure. Such measures may include access controls, encryption, system segmentation, event monitoring, backups, and credential protection mechanisms.

However, no system, network, platform, or method of transmission over the Internet can be guaranteed to be completely secure. Accordingly, while we take reasonable steps to protect your information, we cannot guarantee absolute security or that security incidents will never occur.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, operate the service, resolve disputes, enforce our agreements, and comply with legal obligations.

7. User Rights

Depending on applicable law, you may have the right to:

Access your personal information.
Request correction or updating of inaccurate information.
Request deletion of certain data, where legally applicable.
Object to or restrict certain processing activities.
Withdraw consent where processing is based on consent.

To exercise these rights, you may contact us at: [contact email].

8. Credits, Balance, Service Usage, and User Responsibility

If the platform operates using credits, balances, licenses, tokens, or usage-based units, you acknowledge and agree that you are solely responsible for how such credits are used within your account.

Credits are personal, limited, revocable, and non-transferable.
They may not be sold, assigned, shared, exchanged, or transferred to any other user or third party unless expressly authorized in writing by the platform.
You are responsible for reviewing your usage, balance, expiration, and proper consumption of credits before making any purchase or use of the service.
Any misuse, fraudulent activity, unauthorized automation, or conduct contrary to our terms may result in suspension or termination of your account or credits.

9. Payments, No Refunds, and Charges

Unless expressly stated otherwise or required by applicable law, all payments are final and non-refundable.

No refunds will be issued for used, expired, misused, or mistakenly purchased credits where the error is attributable to the user.
You are responsible for verifying the plan, price, amount of credits, billing cycle, and service features before completing any purchase.
Partial or complete failure to use the service does not, by itself, entitle you to a refund.
Bank fees, third-party charges, currency conversion costs, and payment processing fees may also be non-refundable.

We reserve the right to correct obvious billing errors, suspend suspicious transactions, and reject operations that violate the law, our security systems, or our terms.

10. Acceptable Use and Compliance

You agree to use the platform lawfully, responsibly, and in compliance with all applicable terms. You may not use the service to infringe third-party rights, commit fraud, abuse the system, compromise security, violate intellectual property rights, or engage in unlawful or prohibited activities.

11. Cookies and Similar Technologies

Our website may use cookies, local storage, pixels, and similar technologies to ensure proper platform functionality, remember preferences, maintain active sessions, analyze traffic, improve security, and optimize user experience.

Depending on the actual configuration of the site, we may use the following categories:

Strictly necessary cookies: essential for website operation, authentication, security, load balancing, and session management.
Preference cookies: used to remember language, region, interface choices, or other user settings.
Analytics or performance cookies: used to understand how users interact with the platform and improve it.
Security cookies: used to prevent unauthorized access, fraud, or abuse.
Third-party cookies: may be placed by integrated tools or external service providers such as payment gateways, analytics tools, authentication services, or infrastructure providers.

You may block or delete cookies through your browser settings. However, doing so may affect the proper functioning of certain parts of the site or prevent access to certain features.

Important note: the exact list of cookies used will depend on the tools, integrations, and services actually enabled on the platform at any given time.

12. Minors

Our services are not directed to minors without the authorization of a parent, guardian, or legal representative where required by applicable law.

13. International Data Transfers

Due to our use of global technology infrastructure and service providers, information may be processed or stored in countries other than your own. In such cases, we will seek to implement reasonable safeguards consistent with applicable law.

14. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will become effective upon posting on this page unless a different effective date is stated. We encourage users to review this document periodically.

15. Contact

If you have any questions regarding this Privacy Policy or the handling of your information, you may contact us at:

Email: frank@trueproof.online

This document is provided for general informational purposes and should be adapted to the actual operation of the site, the integrations effectively used, and the laws applicable in your jurisdiction.